Your claim, step by step
From “where do I start?” to a clearer next step.
See how Claim Assistant helps you understand your records, put your experience into words, and prepare the paperwork for a disability claim.
A look inside the app
One step at a time. With a reason for each one.
Explore the steps below. This illustrated walkthrough uses no real veteran records.
STEP 01 / YOUR CLAIM
Start with what brings you here.
Choose the condition or symptoms you want to understand. Tell the app whether you are starting a new claim, seeking an increase, or looking at a condition connected to another one.
You can review more than one condition and see what each one needs.HOW LONG SHOULD I SET ASIDE?
The review is quick.
Your story deserves time.
The amount of evidence, quality of the scans, and details you need to add all affect the time. You can see progress as the app works.
Seconds to a few minutes
Early findings can appear quickly. Large files and difficult scans can take longer to finish.
Allow a few minutes
The app has a short questionnaire. Keep dates and treatment details nearby, and take longer whenever you need to check an answer.
At your pace
Give yourself time to explain your experience and check the generated paperwork with your representative.
These are planning estimates for preparing your information. VA’s claim review and decision follow a separate timeline.
HELP WITH THE PAPERWORK
Your records.
Your words.
A form you can review.
The app prepares a 21-526EZ application using available details and your answers. It also helps turn the symptoms and experiences you report into a 21-4138 supporting statement.
You can inspect the generated PDF, check the information, and discuss anything uncertain with your representative.
Explore the documentsWHEN YOU’RE READY TO FILE
Prepared paperwork.
A clear handoff.
Review the application and supporting evidence with your accredited representative, or use the appropriate filing route on VA.gov. Keep the submission receipt and follow any requests from VA.
- Confirm the right form and filing route for your situation.
- Check your application and statement before signing.
- Keep VA’s receipt or confirmation with your records.
BEFORE YOU BEGIN
A few practical answers.
Next step
You don’t have to figure out the starting point alone.
Tell us where you are in the process. We’ll help you understand the next step.