For Veteran Service Organizations
Triage a caseload without reading every page of every eFolder
You already know the criteria. What you do not have is time to read five thousand documents per veteran to find out which files are ready and which need development.
Triage
The tier is a routing decision
Four outcomes, each of which maps to a different queue and a different next action.
The record answers the questions. Move it forward.
Strong, but an examiner has a question to answer. Prepare the veteran for the appointment.
The medical evidence is there. The link to service is not. This is a referral, not a filing.
Core evidence is missing. Filing now spends the veteran's time and risks a denial on the record.
The fourth tier is the one that protects your numbers. A representative who files everything files denials, and a denial on the record follows the veteran into every later decision. Being told plainly that a file is not ready is a caseload result, not a failure.
What you actually get per file
Output that converts into work
A work queue, not a verdict
Each file arrives with a ranked gap list and a concrete action per gap: which record, from which source. That converts directly into caseload tasks.
In-service evidence separated out
Findings are split by service period, so you can see at a glance whether the service connection path is documented or whether it is the thing that is missing.
Cross-condition discovery
While reading for the claimed condition, the file is read against the others. Conditions already documented in the record surface with their own evidence and readiness.
An evidence summary you can hand over
A complete report with the recommendation, the reasoning, every element found and missing, and the source document behind each finding. It shortens the conversation with the veteran.
Where the tool stops
This does not represent anyone
Preparing, presenting and prosecuting claims on a veteran's behalf is regulated, and only accredited representatives may do it. Claim Assistant is analysis. The judgement, the strategy and the representation remain yours.
What it removes is the part that does not need judgement: finding out what is actually in five thousand pages.
Worth knowing before you evaluate
- A readiness score describes the record against published criteria. It is not a prediction of the rating decision.
- Findings cite the document they came from, so you can verify any one of them rather than taking the summary on trust.
- Condition rules are versioned and tested against a reference corpus, so you can ask which version produced a given result.
- We do not publish an accuracy percentage, and we explain why.
Next step
See it against your own caseload
The fastest way to evaluate this is on files where you already know the answer.